Assistant Manager
Job Description
An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
• Drives sales in assigned area by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, in-stock and inventory levels, budgeting and forecasting sales, and assessing economic trends and community needs.
• Models, enforces, and provides direction and guidance to hourly Associates on proper Customer service approaches and techniques to ensure Customer needs, complaints, and issues are successfully resolved within Company guidelines and standards.
• Ensures compliance with Company policies and procedures by holding hourly Associates accountable; analyzing and interpreting reports; implementing and monitoring asset protection and safety controls; maintaining quality assurance standards; overseeing safety and operational reviews; developing and implementing action plans to correct deficiencies; and providing direction and guidance on executing Company programs and strategic initiatives.
• Provides supervision and development opportunities for hourly Associates in assigned area by hiring, training, mentoring, assigning duties, evaluating performance, providing recognition, and ensuring diversity awareness.
• Drives the financial performance of assigned area by ensuring that sales and profit goals are achieved and implements plans to correct any deficiencies.
Physical Activities
The following physical activities are necessary to perform one or more essential functions of this position.
• Visually verifies information, often in small print.
• Visually locates merchandise and other objects.
• Visually inspects equipment.
• Reads information, often in small print.
• Presents information to small or large groups and individuals.
• Observes associate, customer/member, or supplier behavior.
• Moves, lifts, carries, and places merchandise and supplies weighing up to 25 pounds without assistance.
• Grasps, turns, and manipulates objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Enters and locates information on computer.
• Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or computer.
• Communicates effectively in person or by using telecommunications equipment.
Travel
Traveling is necessary to perform one or more essential functions of this position.
• Works or trains at multiple facilities or distant locations. (Travel of extended duration, meaning seven days or more, is not required, except for management training and emergency situations.)
• Travels domestically to and from multiple facilities or work-sites during the workday.
Work Environment
Working in the following environment is necessary to perform one or more of the essential functions of this position.
• Works overnight and on varying shifts as required.
Entry Requirements
Minimum Qualifications
One year retail experience and one year supervisory experience; OR Two years general work experience and one year supervisory experience; OR Completion of two or more years of college.
Job Description
An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
• Drives sales in assigned area by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, in-stock and inventory levels, budgeting and forecasting sales, and assessing economic trends and community needs.
• Models, enforces, and provides direction and guidance to hourly Associates on proper Customer service approaches and techniques to ensure Customer needs, complaints, and issues are successfully resolved within Company guidelines and standards.
• Ensures compliance with Company policies and procedures by holding hourly Associates accountable; analyzing and interpreting reports; implementing and monitoring asset protection and safety controls; maintaining quality assurance standards; overseeing safety and operational reviews; developing and implementing action plans to correct deficiencies; and providing direction and guidance on executing Company programs and strategic initiatives.
• Provides supervision and development opportunities for hourly Associates in assigned area by hiring, training, mentoring, assigning duties, evaluating performance, providing recognition, and ensuring diversity awareness.
• Drives the financial performance of assigned area by ensuring that sales and profit goals are achieved and implements plans to correct any deficiencies.
Physical Activities
The following physical activities are necessary to perform one or more essential functions of this position.
• Visually verifies information, often in small print.
• Visually locates merchandise and other objects.
• Visually inspects equipment.
• Reads information, often in small print.
• Presents information to small or large groups and individuals.
• Observes associate, customer/member, or supplier behavior.
• Moves, lifts, carries, and places merchandise and supplies weighing up to 25 pounds without assistance.
• Grasps, turns, and manipulates objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Enters and locates information on computer.
• Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or computer.
• Communicates effectively in person or by using telecommunications equipment.
Travel
Traveling is necessary to perform one or more essential functions of this position.
• Works or trains at multiple facilities or distant locations. (Travel of extended duration, meaning seven days or more, is not required, except for management training and emergency situations.)
• Travels domestically to and from multiple facilities or work-sites during the workday.
Work Environment
Working in the following environment is necessary to perform one or more of the essential functions of this position.
• Works overnight and on varying shifts as required.
Entry Requirements
Minimum Qualifications
One year retail experience and one year supervisory experience; OR Two years general work experience and one year supervisory experience; OR Completion of two or more years of college.
Published on April 03, 2010
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